Support & Resources
Admissions
Our admissions process is simple, transparent, and fully online. Whether you’re enrolling in Primary,
Secondary, or IGCSE levels, our team is here to guide you every step of the way.
Steps to Apply:
- Complete the Online Admission Form.
- Submit required documents (ID, transcripts, etc.).
- Attend a short assessment (if applicable).
- Confirm enrollment with fee payment.
📧 Contact:
admission@meritglobalacademy.org
Events & Info Sessions
Families can join live orientation sessions, curriculum briefings, and Q&A webinars conducted regularly by staff and teachers.
- Virtual Open House: Every Saturday at 5 PM
- Webinars: IGCSE Overview, Parent Workshops
- Live Teacher Meet & Greets (via Zoom)
Replays: https://www.youtube.com/@MeritGlobalAcademy
Frequently Asked Questions
- What curriculum do you follow?
UK National Curriculum including IGCSE and Foundation Tier tracks. - Are your teachers certified?
Yes. All teachers are trained and certified in their subject and online instruction. - Are classes live or recorded?
We provide both. Live Zoom sessions and 24/7 recorded video access on Moodle LMS. - Are there discounts for siblings or special needs?
Yes. Up to 30% discount is available based on need or multiple children. - Can I transfer mid-year?
Yes. Submit previous transcripts, and we’ll help you integrate into the current session smoothly.
📧 More questions?
Contact us at: support@meritglobalacademy.org
Technical Support
Our helpdesk team is ready to assist you with platform access, device issues, and training on using Moodle and school tools:
- Login issues, password resets, email setup
- Support hours: Mon–Sat, 10 AM to 8 PM WhatsApp helpline available
- Browser, mic/cam, screen-sharing troubleshooting.
- Live chat from our homepage
📧 Email:
support@meritglobalacademy.org
